Frequently Asked Questions (FAQ)

Who can order from Vistaplants?

Vistaplants is a wholesale-only store. We supply trade customers including plant shops, garden centres, florists, and other businesses. Private individuals cannot place orders.

How do I get access to prices and the full assortment?

You need to register for a wholesale account on our website. Once registered, your account will be reviewed and approved within 1 business day. After approval, you will have full access to our product catalogue and pricing.

Do you deliver outside the Netherlands?

Yes. We deliver to all EU countries. Shipping costs and delivery times vary by destination. Please contact us for a shipping quote for your country.

What is the minimum order quantity?

Minimum order quantities may apply depending on the product. These are displayed on each product page once you are logged in. For large volume orders, please contact us directly for a custom quote.

How are the plants packaged and shipped?

All plants are carefully packaged to ensure they arrive healthy and undamaged. We have extensive experience shipping live plants across Europe and take great care with every order.

What if my plants arrive damaged?

In the rare event that plants arrive damaged, please photograph the damage upon receipt and contact us within 24 hours at info@vistaplants.com. We will work with you to find a suitable solution.

How do I contact Vistaplants?

You can reach us via email at info@vistaplants.com or via WhatsApp at +31 6 23718687. We aim to respond within 1 business day.